SmartCommerce vs StoreLocators: 2026 Pricing and Comparison
Shoppable media and commerce enablement platform, with a Product Locator inside it
SmartCommerce sells a commerce enablement platform for CPG brands, built around Click2Cart: one click from an ad, a recipe or a product page into a retailer’s cart. A Product Locator sits inside its SmartSite module, and that locator is the only part of the platform this page is about. StoreLocators is compared against every major where-to-buy platform on our hub.,
Last reviewed
The short answer
SmartCommerce is a shoppable media platform whose Product Locator is one module of several; StoreLocators is the locator on its own, with a published price and a public app listing. The difference that matters most on this page is how much each vendor tells you before you talk to sales.
What each product is designed to do, in its own terms. A capability named on one side is not a claim that the other lacks it, and neither column ranks the two: the table below is where they are compared row by row.
What SmartCommerce is built for
The problem is media: paid search, programmatic, social, influencer, CTV, DOOH, email, SMS and QR all need to end somewhere that converts
Add-to-cart at the retailer matters more than directions to a shop, especially for recipes, regimens, kits and other bundles
Out-of-stock exposure is costing you campaign performance and you want substitution handled by the routing layer
You are a beverage or alcohol brand needing product visibility suppressed by state, county or zip code
You would rather a managed service configured the products, retailers and links than run it in-house
Procurement wants an annual SOC 2 examination, SSO, a published uptime figure and a named account team
If two or more of these describe your team, you are buying a commerce platform rather than a store locator, and we would rather say so here than after another thousand words.
What StoreLocators is built for
The locator is the whole job, not one channel inside a paid-media programme
You need a price and a trial before a sales call rather than after one
You want to be live this week, from an app listing or a script tag
Independent stockists and distributor accounts need a way onto the map
You want to inspect the retailer coverage as a CSV before committing anything
Published contract terms matter: month to month, no termination fee, cancel yourself
StoreLocators and SmartCommerce, side by side
Both store locators as a shopper sees them, captured the same way: a 1280 by 800 browser window placed in Chicago, searching for Chicago. A demo holds whatever sample data its vendor chose, so where that changes what the picture shows, the caption says so. Each shot is trimmed to a common shape here; select one to see all of it.
StoreLocatorsCaptured October 15, 2026 from a live customer site, searching “Chicago, IL”.
StoreLocators · Captured October 15, 2026 from a live customer site, searching “Chicago, IL”.
SmartCommerceCaptured October 15, 2026 from the vendor’s own demo, searching “Chicago, IL”.
SmartCommerce · Captured October 15, 2026 from the vendor’s own demo, searching “Chicago, IL”.
Pricing, and what each vendor publishes
This section is short because one side of it is empty. SmartCommerce publishes no price anywhere on its site. There is no pricing entry in the navigation, /pricing returns their own 404 page, no tier or package is named on any product page, and every call to action is "Schedule a demo". The only commercial terms published are that its pricing is flat and unlimited, with no added fees for more campaigns, products, retailers, users or support, and that every MCP Analytics subscription includes unlimited logins and unlimited support.,,
That is a legitimate way to sell an enterprise platform and this page is not treating it as a failing. It does mean a buyer cannot size the spend before a sales conversation, and it means nobody outside SmartCommerce can say what a Product Locator costs, including us. We are not going to estimate it.
Ours are on a third-party listing you can read without talking to anyone, and our terms are published in full: month to month, no termination fee, cancel in Account Settings, refund within 30 days of the latest charge. The terms SmartCommerce publishes are website terms of service last updated in April 2024, which contain no term, notice period or cancellation provision because they are not a subscription agreement.,,
StoreLocators
Prices published
Three tiers on our Shopify App Store listing, scaling by retail locations: Launch up to 2,000 locations, Grow from 2,000 to 10,000, and Scale above 10,000, at $195, $395 and $995 per month.
Month to month, no long-term contract and no termination fee
Refund available within 30 days of the latest charge
Map included; shopper sessions and map loads are not metered
Free trial documented. A 14-day free trial on every tier.
Sources,
SmartCommerce
Quote only
No pricing page, plan list or package name anywhere on the site
Pricing is described as flat and unlimited, with no added fees for more campaigns, products, retailers, users or support
Every MCP Analytics subscription includes unlimited logins and unlimited support
Cloud AI Managed Commerce Service is offered, but whether it is included or priced separately is not stated
Contract length, minimum term, notice period and cancellation terms are not published
Free trial not documented either way. Not published. A public demo at demo.smartcommerce.com shows SmartLink, carousels, buttons and Product Locator running live without a sales call, but a demo page is not a trial of the platform and the two are not equated here.
Sources,,,,
StoreLocators vs SmartCommerce at a glance
Sixteen rows, all checked against SmartCommerce’s own pages and the Shopify App Store. Eight of their cells say "not published" or "unverified", which is not padding: SmartCommerce publishes no price, no plan, no contract term and no launch timeline anywhere on its site, and sells through no app store that would carry a merchant rating. We would rather show that than fill the column in.,
–Not published by the vendorSmartCommerce: Contract termsContract terms not published.The terms of service on the site govern use of smartcommerce.com itself, last updated 17 April 2024. They contain no term length, notice period, renewal, cancellation or refund provision, because they are not a customer subscription agreement.Source12. SmartCommerce: terms of service
Pricing
$195–$995 per monthStoreLocators: PricingThree tiers on our Shopify App Store listing, scaling by retail locations: Launch up to 2,000, Grow from 2,000 to 10,000, Scale above 10,000.Source21. StoreLocators on the Shopify App Store
–Not published by the vendorSmartCommerce: PricingPricing not published.No price appears anywhere on smartcommerce.com. There is no pricing entry in the navigation, /pricing returns the site’s own 404 page, and every call to action is "Schedule a demo". The only pricing language is a line describing flat, unlimited pricing with no added fees for more campaigns, products, retailers, users or support.Sources1. SmartCommerce: homepage4. SmartCommerce: why SmartCommerce
Merchant ratingSame storefront, so these compare. Read with the count.
–Not published by the vendorSmartCommerce: Merchant ratingNo Shopify App Store listing.SmartCommerce does not sell through the storefront the ratings in this row come from. An App Store search on 11 September 2026 for the company name and for Click2Cart returned no listing of theirs, apps.shopify.com/partners/smartcommerce returns a 404, and no Shopify App Store link appears anywhere on smartcommerce.com. No rating is published by them elsewhere that we verified, and none is substituted here.Two unrelated apps make this look closer than it is: a “Smart Commerce” courier-sync app by SC Platforms and a “Click2Cart” sticky add-to-cart button by BlueHorse Software Solutions. Both are different companies doing different work, and the 0.0 from 0 reviews each of them carries is not SmartCommerce’s rating.Sources18. Shopify App Store: search for SmartCommerce1. SmartCommerce: homepage
Public demo page, no trial publishedSmartCommerce: Evaluate without a sales callSmartCommerce runs a public demo at demo.smartcommerce.com with live SmartLink, carousel, button and Product Locator examples you can click without speaking to anyone. Whether the platform itself can be trialled or bought self-serve is not published: SmartSuite sits behind a client login and every route into the product on the marketing site is a demo request.Sources17. SmartCommerce: SmartSite demo page1. SmartCommerce: homepage11. SmartCommerce: security overview
Retailer coverage
Adding a retailer you sell throughThe gap between the retailer list you are sold and the one you actually sell through.
On request, typically within days, at no additional cost
–Not verified by usSmartCommerce: Adding a retailer you sell throughSmartCommerce publishes that its team works with retailer teams on technical integration, product matching and routing logic, but no process, turnaround or cost for a brand asking for a retailer to be added to the network.Source9. SmartCommerce: for retailers
Retailer coverageCoverage only counts where you actually sell.
1,200+ retailer partners, as stated by SmartCommerceSmartCommerce: Retailer coverageDescribed as major national retailers, regional banners, marketplaces, delivery partners and category-specific destinations. Its 2022 press releases put the network at over 1,000 retailers globally. No retailer list is published, so the split between in-store availability and online cart links cannot be checked from outside.Sources9. SmartCommerce: for retailers15. SmartCommerce acquires Basketful Co.
Location capA cap you can grow past is a repricing event, not a feature.
Priced by retail locations, not cappedStoreLocators: Location capPlans scale by location count rather than cutting the map off at a number.
–Not published by the vendorSmartCommerce: Location capNo caps published.There is no plan structure on the site. SmartCommerce does say its "flat, unlimited pricing means no added fees for more campaigns, products, retailers, users, or support", but no cap on locations or traffic is stated in either direction, and the price itself is not published.Sources4. SmartCommerce: why SmartCommerce1. SmartCommerce: homepage
Data and freshness
Where the store data comes fromThe whole difference. Everything else follows.
Automatic discovery across 205 integrated retailer feedsStoreLocators: Where the store data comes fromNo spreadsheet to maintain. Retailers that stock you are found in their own feeds and appear without you entering them.
A retailer network, plus the product catalogue you connectSmartCommerce: Where the store data comes fromSmartCommerce says its platform ingests real-time data including product availability, location and pricing for millions of CPG SKUs, and that its team works with retailers to connect product, availability, location and routing logic. The upstream sources are not named.Sources15. SmartCommerce acquires Basketful Co.9. SmartCommerce: for retailers
Refresh cadenceA locator that sends a shopper to a store that dropped the line costs more trust than it wins.
Retailer feeds, refreshed daily
Real-time inventory technology, as stated by SmartCommerceSmartCommerce: Refresh cadenceThe phrase "real-time inventory technology" appears on the SmartSite, SmartLink, brand-website and retailer pages, and the API page calls its data "always on, always current". No refresh interval, latency figure or data-age number is published.Sources2. SmartCommerce: SmartSite6. SmartCommerce: API
Product-level availabilityWhether the map answers "who has this product" or only "where are the shops".
YesPer product, per variant, per store, filtered to in-stockStoreLocators: Product-level availabilityRetailer-reported rather than a live poll of a physical shelf, which is the honest description of what this category actually has.
YesOnline and in-store, inventory-awareSmartCommerce: Product-level availabilitySmartCommerce states Product Locator surfaces relevant retailer and store options near a shopper with inventory-aware paths, and that its API can return local retailer and store availability by zip code alongside stock status and cart URLs.Sources2. SmartCommerce: SmartSite6. SmartCommerce: API
A few lines of code added to your CMSSmartCommerce: Install pathSmartCommerce hosts the landing pages, cart links and embedded widgets itself, and clients configure them in a portal called SmartSuite. A separate API is offered for teams building their own front end. No Shopify app listing is published on SmartCommerce’s site.Sources3. SmartCommerce: brand website commerce11. SmartCommerce: security overview6. SmartCommerce: API
Developer requiredWhether this ships this week or waits for engineering time.
NoNot required
Some development workSmartCommerce: Developer requiredSmartCommerce describes the integration as adding a few lines of code to a CMS and says every button, carousel, retailer display and prompt is customisable down to font, colour and CTA copy. It does not claim a no-code install anywhere, and the API path is explicitly for custom builds.Sources3. SmartCommerce: brand website commerce6. SmartCommerce: API
–Not published by the vendorSmartCommerce: Time to launchNo launch time published.SmartCommerce says SmartLink and SmartSite "are built to launch quickly with minimal setup", and describes SmartSite as easy to launch. No duration for a Product Locator going live appears anywhere on the site.Sources4. SmartCommerce: why SmartCommerce2. SmartCommerce: SmartSite
Who pays for the mapA locator billed per map load has a second invoice attached to it, from Google or Mapbox rather than the vendor.
YesIncludedStoreLocators: Who pays for the mapThe map is part of the subscription. There is no separate Google or Mapbox bill, and shopper sessions are not metered.
–Not verified by usSmartCommerce: Who pays for the mapSmartCommerce does not document which mapping provider Product Locator uses, or whether a brand supplies and pays for its own key. Nothing on its public site addresses map costs either way as of this review.Sources2. SmartCommerce: SmartSite3. SmartCommerce: brand website commerce
Features
Wholesale self-submissionIndependent stockists rarely appear in any feed. Letting them add themselves is the only way to catch them.
YesSubmit Your Location block
–Not verified by usSmartCommerce: Wholesale self-submissionNo dealer, stockist or retailer self-submission form appears anywhere on SmartCommerce’s public site or in its product descriptions. We could not confirm whether one exists behind the client portal.Sources2. SmartCommerce: SmartSite9. SmartCommerce: for retailers
Support
Support model
Every message reaches Our Customer Success & Onboarding Specialist
Managed service, plus unlimited support on analyticsSmartCommerce: Support modelCloud AI Managed Commerce Service covers campaign setup, configuration, launch and optimisation. SmartCommerce states every MCP Analytics subscription includes unlimited logins and unlimited support, and that its team operates 5 x 24. No response-time target or SLA is published; the security overview states 99.99% uptime for consumer-facing services.Sources10. SmartCommerce: Cloud AI Managed Commerce Service7. SmartCommerce: MCP Analytics14. SmartCommerce: about us11. SmartCommerce: security overview
SmartCommerce in its own words
“Any Channel. Any Retailer. Any SKU. One click to discover or cart.”
“Show shoppers where to buy your products, in-store and online.”
“SmartSite uses real-time inventory technology across retailers and store locations to help surface relevant, in-stock options online and in-store.”
“Add a few lines of code to your CMS, and your brand website can support dynamic retailer paths across product detail pages, content, recipes, and campaign experiences.”
Read the platform page rather than the homepage and the shape of the company is clear. SmartCommerce sells four things: SmartLink, which makes media shoppable; SmartSite, which commerce-enables a brand website with carousels, SmartButtons and the Product Locator; MCP Analytics for reporting; and a Cloud AI Managed Commerce Service that runs campaign setup for you. The locator is one deployment shape inside one of those four, and almost everything else on this page follows from that.,
The company is not new to where-to-buy. Its about page traces its roots to the pioneering days of that technology, its 2022 press releases say it brings together former leaders of Channel Intelligence, which Google acquired in 2013, and that it is backed by the New York growth equity firm Argentum. It acquired Myxx in October 2022 for recipe commerce and Basketful a week later for contextual commerce and category insights. It is headquartered at 75 5th Street NW in Atlanta, and Gregory Taylor is listed as chief executive with founder Jennifer Silverberg on the board.,,
One thing to know before reading any comparison of these platforms, this one included: Pear Commerce runs a page titled "Pear Commerce is the SmartCommerce competitor to beat", and every vendor in this category writes about every other. That is why each SmartCommerce fact below carries the URL it came from and the date we opened it, and why no claim from a rival’s page about SmartCommerce is repeated here.
Where StoreLocators is different
You can find out what it costs
Our plans are on the Shopify App Store at $195, $395 and $995 a month with a free trial on each. SmartCommerce publishes no price, no plan and no tier anywhere: there is no pricing page, /pricing returns their own 404, and every button is a demo request. Neither approach is wrong, but only one of them lets you budget this week.,
Contract terms published in full
Month to month, no long-term contract, no termination fee, cancel from Account Settings, refund available within 30 days of the latest charge. The terms SmartCommerce publishes govern use of its website rather than a customer subscription, so its term length, notice period and cancellation terms are not public.,
Independents can add themselves
Small stockists rarely appear in any retailer feed, ours included, so our Submit Your Location block lets a shop add itself for approval. No dealer or stockist self-submission is documented anywhere on SmartCommerce’s public site, which is a gap in what they publish rather than a proven gap in the product.
Coverage you can inspect before you buy
Our store lists publish 110,516 locations across 205 retailers as free CSV downloads with addresses, phone numbers, hours and coordinates. SmartCommerce publishes a 1,200+ partner count and no list, so there is no way from outside to see which of those partners carry in-store availability rather than an online cart link.,
The locator is the product, not a module
Product Locator is one of three SmartSite deployment shapes, inside one of four SmartCommerce products. Here the locator, the availability badges, the wholesale portal and the retail analytics are the whole thing, so nothing on the roadmap competes with it for attention or for a tier allowance.,
Live in an afternoon, without an account team
Install the app on Shopify or drop a script and one div on any other site, and discovery runs against your catalogue. SmartCommerce’s published route is a code integration into your CMS plus a managed service that configures products, retailers and links for you. That suits a team that wants the work done for them, and does not suit a team that wants it done today.,
Every row where the table above separates us
Taken from that table rather than written out again, so the two cannot disagree. A row shows up here when we publish an answer and they publish none, or when both answer and ours covers more of the feature. Rows where both sides publish a figure, a price or a rating, stay out: those differ by their content.
StoreLocators: Submit Your Location block|SmartCommerce: Not verified
What SmartCommerce’s Product Locator actually is
SmartSite is SmartCommerce’s website product, and it ships in three shapes. Carousels and SmartButtons bring retailer options onto a page. Direct-to-Consumer supports a brand’s own store alongside retailers. Product Locator is the third: SmartCommerce describes it as showing shoppers where to buy in-store and online, pointing them toward relevant retailer and store options near them, including the brand’s own DTC site where applicable, with inventory-aware paths that reduce dead ends.,
That is a genuine where-to-buy locator and this page treats it as one. Two other capabilities sit under it and are worth knowing about: geo-aware routing, which SmartCommerce says accounts for location, language, currency, retailer availability and market rules, and retailer ranking, which lets a brand order retailers by business rules, availability, relevance, margin or campaign priority. The API documentation page confirms the underlying data includes local retailer and store availability resolved by zip code.,
What SmartCommerce does not publish about it is the operational detail a buyer usually asks for second: which mapping provider draws the map and who pays for it, how many locations a brand can put on one, how long it takes to launch, and what any of it costs. Those are the four cells in the table above that say nothing rather than guessing.
The numbers on both sides of this page
SmartCommerce publishes a lot of figures. $20B+ in value driven, 1B+ products added to retailer carts, 98%+ demand protected when availability shifts, a 1.2–2x lift in add-to-cart conversion through bundling, 3–5X more first-click engagement than standard Buy Now buttons, a 10X increase in carting volume, 27% of campaign clicks hitting a product that is out of stock, out-of-stock exposure falling to 0–2%, and 15–20% click-to-retail conversion on beverage and alcohol campaigns.,,,
None of them carries a published methodology, measurement window, sample or source. That does not make any of them untrue, and several are plausible on their face, but it does mean they are marketing claims rather than verified results, so this page attributes every one of them to SmartCommerce and restates none of them as fact. The one number treated differently is the 1,200+ retailer partner count, which is a description of their own network and is reported as their statement.
The same standard applies to us, and it is worth being explicit. Claims about StoreLocators come from our own public pages and are not separately cited. The two things a reader can independently check are our prices, which are on a third-party app store listing, and our coverage, which is downloadable as CSV. Judge both vendors on what is checkable.,
What a SmartCommerce alternative does not replace
This is the section worth reading before you price a switch. SmartCommerce sells four products on one commerce backbone: SmartLink for media, SmartSite for the website, MCP Analytics for reporting, and a managed service that runs the configuration. Product Locator is one deployment shape inside SmartSite. A store locator replaces that, and nothing else.,
So work out which jobs you actually buy from them. If SmartCommerce is also carrying your shoppable ads, your Click2Cart bundles, your out-of-stock substitution, your campaign measurement or your alcohol geo-restrictions, moving the locator alone leaves those open, and this page is not going to suggest otherwise. If the locator is the whole reason you are paying them, the calculation is much simpler.,,
What neither of us publishes
A comparison page is more useful when it admits its own gaps. SmartCommerce does not publish pricing, plan structure, caps, contract terms, a launch timeline, a retailer list, a refresh interval, a support response target, headcount, founding year or a current customer count. Its case-study results sit behind a download form, and its security overview names SOC 2 Type I rather than Type II.,,,
We publish prices, contract terms and a downloadable retailer list, and we do not publish an uptime figure, a SOC 2 report, a support response target or a data-freshness audit. On the security paperwork an enterprise procurement team asks for, SmartCommerce is ahead of us and it would be dishonest to bury that.,
No star rating for SmartCommerce appears anywhere on this page, and that is the outcome of checking rather than an omission. It sells no app through the Shopify App Store, which is where the merchant ratings on our long-tail comparisons come from: a search there on 11 September 2026 for the company name and for Click2Cart returned only unrelated apps from other developers. We did not verify a G2, Capterra or Trustpilot profile for them either, and an unverified rating is worse than none. Nothing here should be read as a statement about their customer satisfaction in either direction.
Moving from SmartCommerce to StoreLocators
Moving the locator is the easy half. The hard half is separating it from everything else SmartCommerce may be doing for you, because Product Locator is one module of a platform and the invoice will not itemise it the way this page does.
Do that separation first. If SmartLink, Click2Cart bundles, SmartSubstitution, MCP Analytics or the alcohol geo-restrictions are load-bearing for your programme, a store locator replaces none of them and this section will not pretend it does.,,
1List what you actually useWrite down which SmartCommerce products are live: SmartLink placements, SmartSite carousels or buttons, Product Locator, MCP Analytics, the managed service. Anything past the locator needs its own answer before you move anything.An hour, with the contract and the invoice open
2Export what you can while you still have accessPull your MCP Analytics reporting, your product-to-retailer mapping and any historical campaign performance you want to keep. SmartCommerce publishes no data-export or post-termination retention policy, so assume nothing survives the account closing.An afternoon
3Install alongside, not insteadPut StoreLocators on a staging theme or a single product page and let retailer discovery run while SmartCommerce is still live. That way you are comparing real coverage on your own catalogue rather than two vendors’ claims about it.Under 5 minutes to install
4Compare coverage on the retailers you actually sell throughSmartCommerce states a much larger partner network than we integrate, so run this honestly rather than hopefully. Check your real distribution list against what discovery found, request anything missing, and bring independents in through the wholesale portal.Days, not weeks
5Swap the embeds and keep the URLsReplace the SmartSite code in your CMS with our section or script, and leave the where-to-buy page URL exactly as it is so nothing you have earned in search moves.An hour
6Read your own agreement before you give noticeSmartCommerce publishes no contract terms, so the only place your renewal date, notice period and any minimum commitment exist is your own signed agreement. Find them before you cancel anything.Depends on your agreement
Frequently asked questions
What is SmartCommerce and what does it actually sell?
SmartCommerce is an Atlanta-based commerce enablement platform for CPG brands, built around its Click2Cart technology, which lets a shopper add one or many products into a retailer’s cart in a single click from an ad, a social post, an email, a QR code or a web page. It sells four things: SmartLink for shoppable media, SmartSite for commerce-enabling a brand website, MCP Analytics for reporting, and a Cloud AI Managed Commerce Service. Its store locator, called Product Locator, is one deployment shape inside SmartSite.,,
Does SmartCommerce have a store locator or where-to-buy tool?
Yes. It is called Product Locator and it is part of the SmartSite module. SmartCommerce describes it as showing shoppers where to buy in-store and online, pointing them toward relevant retailer and store options near them, including a brand’s own direct-to-consumer site where applicable, with inventory-aware paths. SmartCommerce says SmartSite uses real-time inventory technology across retailers and store locations to surface in-stock options both online and in-store.,
How much does SmartCommerce cost?
SmartCommerce does not publish pricing, so we cannot answer this for them and will not guess. There is no pricing entry in the site navigation, the /pricing URL returns their own 404 page, no product page names a tier or a package, and every call to action is a demo request. The only commercial terms published are a line describing flat, unlimited pricing with no added fees for more campaigns, products, retailers, users or support, and that every MCP Analytics subscription includes unlimited logins and unlimited support. Ask them directly and get the term length and notice period in writing at the same time.,,
How many retailers does SmartCommerce cover?
SmartCommerce states 1,200+ retailer partners across categories and regions, described as major national retailers, regional banners, marketplace environments, delivery partners and category-specific destinations. Its October 2022 press releases described a network of over 1,000 retailers globally. No retailer list is published, so there is no public way to check which of those partners carry store-level in-store availability against an online cart link only.,
Is there a SmartCommerce free trial or a Shopify app?
Neither is published. SmartCommerce runs a public demo at demo.smartcommerce.com where the Product Locator, carousels, buttons and Click2Cart links can be clicked without a sales call, but that is a demonstration rather than a trial of the platform. Its own portal, SmartSuite, sits behind a client login, and no Shopify App Store listing appears anywhere on its site. We also searched the App Store itself on 11 September 2026, by company name and by the Click2Cart product name, and found no SmartCommerce listing, only unrelated apps from other developers that happen to share those words. That is a well-supported absence rather than an exhaustive one, and nothing here should be read as a statement that no self-serve route exists.,,,
How does SmartCommerce handle out-of-stock products?
With a feature it calls SmartSubstitution, which routes a shopper to an in-stock size, pack or similar product from the same brand when the promoted item is unavailable. SmartCommerce says 27% of campaign clicks typically hit a product that is out of stock at the retailer, and that this exposure falls to 0–2% once SmartSubstitution is on. Both are its own figures with no published methodology, so treat them as vendor claims. StoreLocators has no substitution feature.,
What is the best SmartCommerce alternative?
It depends which part of SmartCommerce you are replacing. If you use Product Locator and want a where-to-buy map on its own, StoreLocators installs from the Shopify App Store, covers 205 retailers across 110,516 locations, publishes its prices and its contract terms, and lets independent stockists add themselves. If you also rely on Click2Cart, shoppable media, SmartSubstitution or campaign measurement, no store locator replaces those, and Pear Commerce and MikMak are the closer comparisons.,,
Is SmartCommerce SOC 2 certified?
SmartCommerce states it undergoes an annual SOC 2 Type I examination against the AICPA Trust Services Principles for security, availability and confidentiality. Type I assesses the design of controls at a point in time rather than their operating effectiveness over a period, which is what Type II covers, and SmartCommerce publishes Type I. Its security overview also states multi-factor authentication through SAML SSO, encryption at rest and in transit, AWS hosting in US-West-2 and EU-West-1, and 99.99% uptime for consumer-facing services.
Every SmartCommerce claim on this page was taken from smartcommerce.com, its own demo subdomain, or a press release it publishes itself, and each URL was last opened and checked on 15 October 2026. Identity and category were confirmed against the vendor’s own site before anything was written: no third-party microsite, directory entry or rival’s comparison page was treated as vendor documentation, and the one competitor page cited is labelled as exactly that.,,
SmartCommerce’s performance figures were handled as a separate category. The $20B+, 1B+, 98%+, 1.2–2x, 3–5X, 10X, 27%, 0–2%, 15–20% and 49% claims carry no published methodology, measurement window or source, so each appears attributed to SmartCommerce or not at all, and none is restated here as neutral fact.,,
Where SmartCommerce publishes nothing, this page says so rather than estimating. That applies to pricing, plan structure, location and SKU caps, contract length and notice period, launch timelines, the retailer list, refresh intervals, support response targets, data export and retention, founding year, headcount and customer count. Three further cells are marked unverified rather than absent (the mapping provider behind Product Locator, the process for adding a retailer, and whether any dealer self-submission exists) because those are limits on our checking, not statements about their product. No star rating for SmartCommerce is published here: it has no Shopify App Store listing, searched for by company name and by product name on 11 September 2026, and no third-party rating was verified.,,
Claims about StoreLocators come from our own public pages and are not separately cited. The two that a reader can check independently, our published prices on a third-party app store listing and our retailer coverage as downloadable CSV files, are cited like everything else.,
Sources
22 sources
Every claim on this page cites the source it came from, with the date we checked it. Sources are named but not linked; search for the title to find the page.
1.SmartCommerce: homepagesmartcommerce.com. Reviewed 2026-10-15.“Built to convert. Proven to perform.”Carries four stat chips under "Proven at scale": "$20B+ in value driven", "1B+ products added to retailer carts", "98%+ demand protected when availability shifts" and "1.2–2x lift in add-to-cart conversion through bundling". None carries a methodology, date or measurement window. Names the four platform products, SmartLink, SmartSite, MCP Analytics and Cloud AI Managed Commerce Service, and describes SmartSite as commerce-enabling brand websites "with product availability, retailer choice, SmartButtons, and Product Locator". The navigation has no pricing entry, https://www.smartcommerce.com/pricing returns the site’s own 404 page, and every call to action is "Schedule a demo".
2.SmartCommerce: SmartSitesmartcommerce.com. Reviewed 2026-10-15.“Show shoppers where to buy your products, in-store and online.”Product Locator (Where-to-Buy) is one of three SmartSite deployment shapes alongside Carousels + SmartButtons and Direct-to-Consumer. States that Product Locator "helps shoppers find relevant retailer and store options near them, including your own DTC site where applicable, with inventory-aware paths that reduce dead ends", and that "SmartSite uses real-time inventory technology across retailers and store locations to help surface relevant, in-stock options online and in-store". Also documents Geo-Aware Routing, Retailer Ranking and Bundling. Carries two figures with no published methodology: "3-5X more first-click engagement when brands switch from standard Buy Now buttons to SmartCommerce carousels" and "10X increase in carting volume". No map provider, location cap, refresh interval, launch time or price appears on the page, and no dealer or stockist self-submission is described.
3.SmartCommerce: brand website commercesmartcommerce.com. Reviewed 2026-10-15.“Add a few lines of code to your CMS, and your brand website can support dynamic retailer paths across product detail pages, content, recipes, and campaign experiences.”Lists four things a brand can add to a site: Carousels, SmartButtons, Product Locator and the Website API. States that "Product Locator points shoppers toward relevant retailer and store options near them, with inventory-aware paths that reduce dead ends", and that every button, carousel, retailer display and prompt is customisable down to font, colour, CTA copy and price display. No installation time, plan structure or price appears on the page.
4.SmartCommerce: why SmartCommercesmartcommerce.com. Reviewed 2026-10-15.“Flat, unlimited pricing means no added fees for more campaigns, products, retailers, users, or support.”Under the heading "Easy launch, unlimited pricing", also states "SmartLink and SmartSite are built to launch quickly with minimal setup". No price, plan or duration is given. Describes inventory awareness, AI-powered SmartSubstitution, bundling and geo-aware routing, and carries "27% of campaign clicks typically hit a product that's out of stock at the retailer", "98%+ of demand protected with AI-powered product substitutions" and "1.2–2x lift in conversion through bundled product experiences", none with a published methodology.
5.SmartCommerce: SmartLinksmartcommerce.com. Reviewed 2026-10-15.Three SmartLink shapes: Click2Cart Direct, Shopper’s Choice and Click2Cart Live. Lists channels including paid media, programmatic, social commerce, influencer content, Connected TV, Digital Out of Home, email, SMS, QR codes and apps. Carries the figures "27% of campaign clicks typically hit a product that's out of stock at the retailer", "0–2% out-of-stock exposure once SmartSubstitution is on" and a 1.2–2x conversion lift from bundling, with no methodology.
6.SmartCommerce: APIsmartcommerce.com. Reviewed 2026-10-15.“Local retailer and store availability based on shopper location”States the API exposes real-time availability across multiple retailers, direct-to-cart for single products or bundles, retailer logos, stock status, cart URLs, product detail page links, in-stock and out-of-stock offer counts, zip-code-based local availability, product data and pricing strings. States "SmartCommerce works with 135+ media and reseller partners, including Meta, Google, and Pinterest", and repeats the $20B+ and 1B+ figures. No API reference, authentication documentation or rate limit is published at this URL.
7.SmartCommerce: MCP Analyticssmartcommerce.com. Reviewed 2026-10-15.“Every subscription includes unlimited logins and unlimited support”MCP Analytics is described as the digital retail data and ecommerce analytics layer behind SmartCommerce, reporting on product, retailer, channel and availability performance. Names a partnership with TruAudience by TransUnion for privacy-first audience enrichment. Apart from the flat, unlimited pricing line on the why-SmartCommerce page, the "unlimited logins and unlimited support" line is the only commercial term published on the site.
8.SmartCommerce: for brandssmartcommerce.com. Reviewed 2026-10-15.Names Product Locator, Carousels and SmartButtons as the website components. Stat chips read "$20B+ in value driven", "1B+ products added to retailer carts" and "100M+ product and retailer data signals across hundreds of thousands of SKUs". Four customer results are stated without methodology: Eggland’s Best "Up to 49% of cart value recovered with AI-powered SmartSubstitution", Mondelez + Kargo "$26 ROAS on Display and 4X higher conversion on CTV", Wow Bao "10K+ cart transfers in two months and 4X higher conversion than industry average", and Pēq "+6% iROAS lift from shoppable media". Each links to a case study behind a download form.
9.SmartCommerce: for retailerssmartcommerce.com. Reviewed 2026-10-15.“1,200+ retailer partners across categories and regions”Also states "$20B+ in demand driven through the SmartCommerce network" and describes the network as "including major national retailers, regional banners, marketplace environments, delivery partners, and category-specific destinations". States that SmartCommerce "works with retailer teams to support technical integration, product matching, routing logic, and ongoing optimization". No retailer list is published, and no process, turnaround or cost for adding a retailer at a brand’s request is stated.
10.SmartCommerce: Cloud AI Managed Commerce Servicesmartcommerce.com. Reviewed 2026-10-15.Covers campaign setup, SmartLink configuration, product and retailer connectivity, activation support and measurement, in four stages: Plan, Configure & Activate, Launch & Manage, Measure & Optimize. Whether the service is included in a subscription or priced separately is not stated.
11.SmartCommerce: security overviewsmartcommerce.com. Reviewed 2026-10-15.“We maintain 99.99% uptime for all consumer-facing services.”Describes Click2Cart as a cloud-based SaaS platform with a self-service client portal called SmartSuite, in which clients create shoppable landing pages, generate add-to-cart links, deploy embedded code widgets and access reporting, and states that SmartCommerce hosts and serves those pages, links and widgets itself. Hosted on AWS in the US-West-2 and EU-West-1 regions. Multi-factor authentication through SAML SSO, role-based access, encryption at rest and in transit, a documented breach response plan, and an annual SOC 2 Type I examination. It says Type I, not Type II.
12.SmartCommerce: terms of servicesmartcommerce.com. Reviewed 2026-10-15.“These Terms shall be governed by the internal substantive laws of the State of Georgia”Last updated 17 April 2024. These govern use of the smartcommerce.com website and "other services we may make available", and identify SmartCommerce, Inc. as a Delaware corporation. They contain no term length, minimum commitment, notice period, renewal, cancellation or refund provision, because they are not a customer subscription agreement. Aggregate liability under them is capped at US$100.
13.SmartCommerce: beverage and alcoholsmartcommerce.com. Reviewed 2026-10-15.“we configure your shoppable links and on-site tools so products do not appear in any state, county, or zip code where they are not sold or are legally restricted”Also states SmartCommerce "can also support requirements that a minimum number of retailer options be shown, a common legal consideration in beverage and alcohol". Carries two figures with no published methodology: "15–20% click-to-retail conversion rate for beverage and alcohol campaigns" and "3–5X higher average basket value with cocktail recipe bundling".
14.SmartCommerce: about ussmartcommerce.com. Reviewed 2026-10-15.“Any Channel. Any Retailer. Any SKU. One click to discover or cart.”Traces the company’s roots to "the pioneering days of ‘where-to-buy’ tech" and describes itself as a Frictionless Digital Commerce platform for full funnel shoppable media. States that it "supports commerce programs 5 x 24". Headquarters given as 75 5th Street NW, Suite 2000, Atlanta, Georgia 30308. Names Gregory Taylor as chief executive and lists founder Jennifer Silverberg on the board. No founding year, headcount or customer count is published.
15.SmartCommerce acquires Basketful Co.smartcommerce.com. Reviewed 2026-10-15.“into carts of a network of over 1,000 retailers globally”Company press release dated 11 October 2022, Atlanta, and the second acquisition of that year after Myxx. Its "About SmartCommerce" boilerplate states the platform "ingests and optimizes real-time data, including product availability, location and pricing for millions of CPG SKUs", that Click2Cart links "drove over $3 billion of products into carts in the last 12 months", that the company brings together former leaders of Channel Intelligence (acquired by Google in 2013), and that it is backed by Argentum, a New York growth equity firm. Jennifer Silverberg is quoted as chief executive.
16.SmartCommerce acquires Myxx Solutionssmartcommerce.com. Reviewed 2026-10-15.Company press release dated 4 October 2022. Announces the acquisition of Myxx, a recipe-centric ecommerce provider, with Myxx chief executive Dede Houston joining SmartCommerce. Carries the same "About SmartCommerce" boilerplate as the Basketful release, including the Channel Intelligence lineage and Argentum backing.
17.SmartCommerce: SmartSite demo pagedemo.smartcommerce.com. Reviewed 2026-10-15.“A live demo of SmartCommerce for CPG brands. Every touchpoint, one click to a retailer cart.”A public demo on SmartCommerce’s own subdomain, with four sections: SmartLink solutions (Click2Cart, Shopper’s Choice, Multi-Product Select), SmartSite carousels, SmartSite buttons, and Product Locator at the #locator anchor. Cart links on the page resolve to click2cart.com. No sales contact is required to use it, and no pricing or plan information appears on it.
18.Shopify App Store: search for SmartCommerceShopify App Store. Reviewed 2026-09-11.Opened in a browser on 11 September 2026. “Results for ‘SmartCommerce’” returns 2 apps and neither is this vendor: “Smart Commerce” at apps.shopify.com/smartcommerce-lat is by SC Platforms and syncs Shopify orders with local couriers in Guatemala, Honduras, El Salvador and Costa Rica, and “AlamoTec” is a Vtiger sync. A second search for the vendor’s flagship product name returns apps.shopify.com/click2cart, “Click2Cart” by BlueHorse Software Solutions Pvt Ltd, a sticky add-to-cart button, a different company doing different work. https://apps.shopify.com/partners/smartcommerce returns HTTP 404. Both lookalike apps show 0.0 from 0 reviews; neither figure belongs to SmartCommerce, Inc. and neither is used anywhere on this page. Searched by company name and by product name rather than exhaustively, so this is a well-supported absence and not a proof that no listing exists under some third name.
19.Pear Commerce: SmartCommerce alternative page (competitor, not vendor)pearcommerce.com. Reviewed 2026-10-15.A rival vendor’s page about SmartCommerce, titled "Pear Commerce is the SmartCommerce competitor to beat" and headed "#1 SMARTCOMMERCE ALTERNATIVE". Cited here only as evidence that this category writes about itself and that SmartCommerce is treated as a direct competitor by another where-to-buy vendor. No claim it makes about SmartCommerce is repeated anywhere on this page.
20.StoreLocators: guarantee, refunds and cancellationstorelocators.com. Reviewed 2026-10-15.“StoreLocators.com operates on a month-to-month subscription model with no long-term contracts or termination fees.”Also states that a subscription can be cancelled at any time through Account Settings under Billing, and that a refund may be requested within 30 days of the latest charge.
22.StoreLocators: free retailer store listsstorelocators.com. Reviewed 2026-10-15.Publishes 110,516 store locations across 205 retailers as free CSV downloads with addresses, phone numbers, opening hours and coordinates. The counts are taken from the live lists.
110,516+ locations connected
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